Terms of Service
Last updated: Aug 2025
Acceptance of terms
By accessing or using Sendra, you agree to these Terms of Service and our Privacy Policy. If you use Sendra on behalf of an organization, you represent that you have authority to bind that organization.
Accounts & security
You are responsible for safeguarding your credentials and for all activities under your account. Notify us of any unauthorized use. We may suspend access to protect users and the platform.
Use of the service
You agree not to misuse Sendra, including but not limited to: spam, abuse, illegal content, reverse engineering, or interfering with the service. We may enforce fair‑use limits to maintain quality.
Messaging & data
Sendra routes messages from third‑party channels (e.g., WhatsApp, Instagram, email). You are responsible for complying with those platforms' policies and local regulations when messaging your customers.
Integrations & third parties
Sendra connects to external services via APIs and webhooks. We are not responsible for third‑party outages or policy changes. You authorize Sendra to exchange data as configured by you.
AI assistance
AI features (summaries, suggestions, translations) are provided on a best‑effort basis and may produce inaccuracies. You remain responsible for reviewing content before sending it to customers.
Intellectual property
Sendra and its components are protected by law. You retain ownership of your content. By using the service, you grant us a limited license to host and process your content to operate the service.
Termination
You may stop using Sendra at any time. We may suspend or terminate access if these terms are violated or to prevent harm. Upon termination, we may retain data as required by law and for backups for a limited time.
Limitation of liability
To the maximum extent permitted by law, Sendra is provided “as is” and we are not liable for indirect, incidental or consequential damages, loss of profits, or business interruption.
Governing law
These terms are governed by applicable laws of your jurisdiction unless otherwise required. Disputes shall be resolved by competent courts of that jurisdiction.
Contact
Questions about these terms? Contact us at support@sendra.app.