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Instagram Inbox
Connect Instagram DM and comments, collaborate from your shared inbox with teams, routing and templates.
- Official Instagram DM and comments
- Shared inbox with teams and auto‑assignment
- Quick replies, templates and scheduled messages
- Tags, views, SLAs and powerful search
- Mobile apps with push notifications
- APIs and Webhooks for custom integrations
WA
Hi! I need help.
Routing you to a specialist.
A
Now
WA
Thanks!
Inbox
Contacts
Settings
How to connect Instagram
1
Sign in to Sendra.
2
Go to Channels → Add channel → Instagram.
3
Continue with Facebook and grant the requested permissions.
4
Select the Instagram Business accounts to connect.
5
Confirm and finish — Sendra sets webhooks automatically and your accounts appear in the inbox.
6
Test a message and set up routing, teams and templates.
You need admin access to the connected Facebook Page and Instagram account.