Sendra
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Instagram Inbox

Connect Instagram DM and comments, collaborate from your shared inbox with teams, routing and templates.

  • Official Instagram DM and comments
  • Shared inbox with teams and auto‑assignment
  • Quick replies, templates and scheduled messages
  • Tags, views, SLAs and powerful search
  • Mobile apps with push notifications
  • APIs and Webhooks for custom integrations
WA
Hi! I need help.
Routing you to a specialist.
A
Now
WA
Thanks!
Inbox
Contacts
Settings

How to connect Instagram

1

Sign in to Sendra.

2

Go to Channels → Add channel → Instagram.

3

Continue with Facebook and grant the requested permissions.

4

Select the Instagram Business accounts to connect.

5

Confirm and finish — Sendra sets webhooks automatically and your accounts appear in the inbox.

6

Test a message and set up routing, teams and templates.

You need admin access to the connected Facebook Page and Instagram account.

Unified inbox for all your social and customer conversations